Baseboards that feel cool or soft
Water wicks up drywall and MDF trim before it shows. If the bottom two inches feel damp, the wall cavity is holding water.
24/7 emergency · Alderwood Manor, Washington
Water Damage Restoration
Water wicks into everything in its path. In the Northwest your house will not dry on its own — and in as little as five days mold can start. We extract, sanitize and dry to a documented plan, usually in five to seven days.
- On site in an hour or less
- IICRC certified crews
- Based in Alderwood Manor, Washington
- We bill your insurance direct
20+
Years restoring Puget Sound homes
< 60 min
Typical arrival, day or night
65+
Communities covered
24/7
Owner-answered phone line
01
Do not wait for insurance
You have full rights to stop the progression of water without an estimate. Waiting is what turns a claim into a fight.
02
5 days to mold
In the Northwest a wet structure will not dry on its own. Mold can start growing in as little as five days.
03
Secondary damage isn't covered
If drying isn't started promptly, carriers can deny the damage that follows. Speed protects your money.
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What's included
Everything we bring to a job like yours.
- Emergency water removal and truck-mount extraction
- Infrared camera and moisture-meter mapping behind walls and under floors
- Structural dry-out with air movers, dehumidifiers and heat
- Anti-microbial biocide application
- Daily moisture monitoring and written documentation
- Minimal-disruption drying — we dry in place wherever we can
Know what you are looking at
Signs the water went further than you can see
Ray would rather talk you through it on the phone for free than have you wait a week and find out the hard way. Nothing below costs anything to ask about.
Cupping or crowning hardwood
Boards lifting at the seams means moisture is under the floor. Caught early we can usually dry it in place with mats instead of tearing it out.
A musty smell that comes back
Odor is the first sign of microbial growth. In our climate that can start in as little as 48 hours behind a wall.
Paint bubbling or a ceiling stain that grows
A stain that is bigger tomorrow than it was today means water is still moving. That is an emergency, not a paint problem.
Hour by hour
Exactly what happens after you hang up the phone.
No mystery, no waiting to hear back. This is the sequence on every water damage restoration job we run.
- Minute 0You call and Ray picks up his own cell — no answering service.
- Under 60 minTruck is at your curb with extraction, air movers and dehumidifiers already loaded.
- Hour 1Water shut off if needed, standing water extracted, contents lifted out of the wet zone.
- Hour 2Infrared and moisture meters map exactly how far the water travelled. Nothing gets opened on a guess.
- Hour 3Drying equipment set, containment built where it helps, first readings logged and photographed.
- Day 2–5Daily moisture checks, equipment adjusted, readings sent to your adjuster as they happen.
- Final dayDry standard verified in writing, equipment pulled, and we hand you the documentation package.
Water Damage Restoration? Ray can be there in under an hour.
Every hour standing water sits, the repair gets bigger. Call now, or start your request in 30 seconds.
On camera · real jobs
Don't take our word for it. Watch Ray work.
No stock footage and no actors — this is Ray on actual Puget Sound losses. Tap for sound on any clip.
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- Black water, burst pipes, mold — handled the same night, not next week
- Every reading and photo goes into the file for your insurance adjuster
- Ray answers his own phone and is usually on site inside the hour
Turn the sound on — it's the real job site.
Before & after
Two houses Ray was called into on their worst day.
Same homes, a week or two apart. No staging, no stock photography — just what a documented drying plan and a crew that shows up in the first hour actually produces.
7 days
water out to finished room
Lynnwood · supply line failure
Two inches of water on the floor Friday night. Family back in the room the next week.
A second-floor supply line let go while the homeowners were at dinner. Water came down through the ceiling and across the entire living room. When Ray walked in, the carpet was floating and the baseboards were already wicking.
- Truck-mount extraction started within 40 minutes of the call
- Ceiling opened only where readings demanded it — the rest dried in place
- Six air movers and two LGR dehumidifiers on a documented drying plan
- Daily moisture logs sent straight to the adjuster; claim approved without a fight
0
square feet unnecessarily gutted
Everett · long-term basement seepage
The basement nobody wanted to go into — cleared, sealed and handed back.
This one had been wet for months before anyone called. Microbial growth had spread across the framing and the smell hit you at the top of the stairs. Two other companies quoted a full gut.
- Containment and negative air before a single piece of material moved
- Antimicrobial treatment on every square inch of salvageable framing
- Non-salvageable porous material bagged and disposed of to IICRC standard
- Air quality and odor verified before the containment came down
Before
AfterCase study · Bothell, January 2024
Water ran for 11 days. We were there the same evening.
A catastrophic freeze caused extensive water damage throughout a Bothell home while the owner was out of the country. The heat had been turned down, allowing the home's piping to freeze and rupture. Water ran for 11 days before a neighbor noticed it flowing out of the roof soffits.
- 11 days
- Water ran before a neighbor noticed
- Same evening
- On site the night of the call (Jan 19)
- 93%
- Relative humidity in the living room
Straight from Ray
Three things most homeowners find out too late.
Do not wait on the adjuster
Every policy gives you the right — and the duty — to stop further damage immediately. Waiting for approval is what turns a drying job into a demolition job.
Fans from the hardware store are not drying
Moving air without pulling moisture out of the air just relocates the water into your framing. Dehumidification is the part homeowners cannot rent their way into.
Less demolition is usually possible
We would rather make one inspection cut and dry in place than gut a room. It is faster, cheaper for your carrier, and easier on your family.
We price with Xactimate — the same industry-standard software your carrier uses — so our scope holds up in review instead of getting cut in half.
(206) 856-3173The six-step process
Exactly what happens after you hang up the phone.
No mystery, no surprise invoice. This is the same sequence we have run on thousands of Puget Sound homes, using the latest equipment and IICRC-published standards.
- 01
You call Ray directly
No call center, no dispatch queue. The owner's cell rings, 24 hours a day.
- 02
Inspection & assessment
Infrared cameras and moisture meters find the water you cannot see — including behind walls and under floors.
- 03
Water extraction
High-powered commercial vacuums, or submersible pumps in extreme cases. The faster it's out, the less you lose.
- 04
Sanitize the area
Anti-microbial biocide applied to affected surfaces to stop bacteria and mold before they start.
- 05
Drying: air movement & dehumidification
Air movers, dehumidifiers and heat set to a real drying plan — not guesswork.
- 06
Monitoring until it's actually dry
Daily readings, documented for your insurance, until every material hits dry standard.
What is on the truck
The equipment that decides whether your floors get saved.
Trucks stay loaded so nothing has to be picked up on the way to you. This is what rolls up to a Alderwood Manor, Washington driveway at 3am.
Truck-mount extraction
Pulls standing water out at volume so drying can actually start on day one.
LGR dehumidifiers
Low grain refrigerant units pull moisture out of the air, not just move it around your framing.
Air movers
Placed to a plan and angle, so evaporation happens where the readings say the water is.
Infrared cameras
See temperature differences behind walls so we open only what has to be opened.
Penetrating moisture meters
Numbers instead of guesses — logged daily and sent to your adjuster.
Hardwood floor drying mats
Pull water up from underneath boards so floors can often be saved instead of replaced.
Negative air and containment
Keeps contamination and dust inside the work area and out of the rest of your home.
Air scrubbers with HEPA
Cleans the air your family is breathing while the work is happening.
Before we get there
Five things to do in the next five minutes.
Do what you safely can, and leave the rest to us. Nothing here is worth getting hurt over — Ray is already on the way.
- 01
Stop the water if you can do it safely
Main shutoff, appliance valve, or the toilet stop behind the base. If you cannot find it, call and we will talk you to it.
- 02
Kill power to wet rooms
Only from a dry spot at the panel. Never stand in water to reach a switch or breaker.
- 03
Lift what you can
Get furniture legs, rugs, electronics and boxes up off wet flooring. Photograph everything before you move it.
- 04
Do not start tearing out
Cutting drywall or pulling carpet before it is documented can cost you on the claim. Let us photograph and measure first.
- 05
Call Ray
(206) 856-3173. Any hour. He will tell you what is urgent and what can wait, even before anyone is dispatched.
Neighbors who called Ray
The reviews all say the same thing: he showed up.
5.0
Rated by Puget Sound homeowners
“Had a tree fall on my roof, nightmare situation but Ray helped out more than Allstate ever did!”
Daniel Grabstein
Seattle, WA · Google
“Our water heater let go at 11pm and Ray answered his own phone on the second ring. Crew was in the driveway inside the hour with extractors. He walked me through the insurance claim line by line and we were dry in five days.”
Megan Ellsworth
Lynnwood, WA · Google
“Supply line burst under the kitchen sink while we were out of town. Ray found water two rooms away with an infrared camera that nobody else would have caught. Saved us from a mold problem, no question.”
Marcus Whitfield
Bothell, WA · Google
“What I appreciated most was how little they tore out. Other companies wanted to gut the whole basement. Ray dried it in place, documented every reading, and the insurance adjuster accepted it without a fight.”
Grace Tanaka
Mill Creek, WA · Google
“Sewage backup in the downstairs bath — awful. They showed up in full gear, sealed it off, sanitized everything and the smell was completely gone. Ray checked in on us for a week after. Genuinely kind people.”
Alicia Moreno
Edmonds, WA · Google
“Christmas morning, dishwasher line split, water under the whole kitchen floor. Ray picked up on a holiday and was here in 45 minutes. Who does that? He never once talked about money until the claim was already approved.”
Brett Callahan
Everett, WA · Google
“Our crawl space had standing water for who knows how long. Ray crawled under there himself with a light, showed me photos of every joist, and explained what was salvageable. Zero pressure, zero upselling.”
Linda Nakamura
Shoreline, WA · Google
“Upstairs toilet overflowed into the ceiling below. They had containment up in twenty minutes and the drying equipment running before I finished making coffee. Daily readings emailed to me and to the adjuster.”
Diego Ramirez
Kirkland, WA · Google
“I am 71 and I was panicking. Ray talked me down on the phone, told me exactly which valve to shut off, and stayed on the line until he pulled into the driveway. He treated my house like it was his mother's.”
Carol Whitby
Mountlake Terrace, WA · Google
“Small kitchen fire, smoke through the entire house. The odor was gone completely — not covered up, gone. They cleaned the ducts, sealed what needed sealing, and coordinated the rebuild with a contractor they trusted.”
Renée Adjei
Bellevue, WA · Google
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Talk to the owner, not a call center.
Ray answers this line himself, day or night. Call now, or start your request in 30 seconds.
Service area
Based in Alderwood Manor. Rolling across the whole Puget Sound.
From Stanwood to Federal Way, Camano Island to North Bend. If you are inside this footprint, we are typically at your door in under an hour.
Local restoration pages
Water damage in Alderwood Manor Water damage in Lynnwood Water damage in Edmonds Water damage in Mountlake Terrace Water damage in Brier Water damage in Bothell Water damage in Mill Creek Water damage in Everett Water damage in Mukilteo Water damage in Kenmore Water damage in Lake Forest Park Water damage in Shoreline Water damage in Seattle
Water Damage Restoration questions
The questions we get asked on this exact job.
If yours is not here, call Ray. He answers his own phone, 24 hours a day.
Most residential water losses are dry in five to seven days. Hardwood, plaster and crawl spaces can run longer. You get readings every day so you always know where you are.
Usually no. We contain the work area and set equipment so you can stay. If sewage or heavy demolition is involved we will tell you honestly.
Often, yes — if we get there fast. Specialty floor mats pull water from underneath the boards. The window for that is measured in hours, not days.
Sudden, accidental water is covered under most homeowner policies. Long-term seepage is a different conversation. We document either way and bill your carrier direct in most claims.
Every hour costs money
Tell us what's wet. We'll be there before it gets worse.
Fill this out and we'll call you right back. If water is moving right now, skip the form — call Ray directly and he'll dispatch while you're still on the phone.
Open 24 hours — every day of the year · Alderwood Manor, Washington · 20+ years serving the Puget Sound
What water damage restoration costs in Bothell
There is no single price. Cost depends on how much area got wet, how deep the damage goes, and what kind of water caused it. Homeyou's Bothell cost guide puts a typical job at about $2,531 to $2,668, based on roughly 215 square feet of damage. Your job may come in below or above that.
We price with Xactimate, the same pricing system the insurance industry uses. In most cases we bill your carrier directly instead of you. We don't list an inspection fee or a credit policy here, so ask about any assessment charge when you call. We will tell you what to expect before you file anything.
Yes, the type of water changes the price. Homeyou's guide says Category 1, clean water from a supply line or faucet, is the least expensive to clean up. Category 2 gray water, such as dishwasher or washer overflow, and Category 3 black water, which carries sewage or other hazardous material, cost more to deal with.
We answer 24 hours a day, seven days a week. A useful first step is to let us photograph and measure first. Call (206) 856-3173 or send a request.
- Homeyou's Bothell breakdown: about 53.4 labor hours at $1,887 to $1,971, plus $644 to $698 in materials, roughly $13 per sq ft.
- Small ceiling spot from a roof drip: about $100 to $300, per Homeyou.
- Flooded basement: about $500 to $10,000 or more, depending on size, water depth and water type, per Homeyou.
- Faulty water heater, washer, dishwasher or AC unit: about $5,000 on average, per Homeyou.
- Ruptured water pipe: about $5,000 to $70,000, per Homeyou.
- Insurance only requires an estimate for putting the house back together.
What Happens During Water Mitigation, and How Long Drying Takes
We photograph and measure first, and we'll tell you what to expect before you file anything.
The IICRC S500 Standard sets out procedures for professional water damage restoration. These include inspection and early assessment, drying science and equipment, structural work and project documentation. Under S500, finding and fixing the source of the water is the owner's job, though the owner can hire the restorer to handle it. Our technicians are IICRC certified and trained to a published standard, so the work holds up with your carrier and a future buyer.
You don't have to wait for an adjuster to call back before emergency mitigation starts. In most cases we write the claim in Xactimate, the same software adjusters use, and bill your carrier directly. An estimate is only required for putting the house back together. We answer 24 hours a day, every day of the year, at (206) 856-3173.
- Document first: photograph everything before you move it, then let us photograph and measure.
- Extract: the extractor is loaded before we arrive, because every minute of pumping is a board you don't replace.
- Find hidden water: infrared cameras and moisture detection equipment locate water behind surfaces before it becomes mold.
- Dry: the IICRC S500 Standard treats drying science (psychrometry) and drying equipment as core parts of restoration.
- Verify: before we leave, you and your carrier get verification, photographs and moisture logs.
Mold after water damage: why drying speed matters and how mold work fits in
Mold grows from moisture left behind after a leak or flood, so the useful question is how quickly hidden wet areas are found and dried.
Mold belongs to the water damage process, not to a separate topic. The IICRC's S500 standard for professional water damage restoration lists the microbiology of water damage and the health effects of microbial contamination in water-damaged buildings among the areas it covers.
When mold is present, the work follows its own sequence, listed below, and ends with documentation for you and your insurance carrier.
If water is in your home now, we answer 24 hours a day, every day of the year, at (206) 856-3173.
- First, we find the moisture source.
- Next, we contain the area so spores don't travel through the rest of the house.
- Then we remove materials that can't be cleaned.
- We verify the space before the containment plastic comes down.
- Before we leave: post-remediation verification, photographs and moisture logs go to you and your carrier.
- The IICRC S500 treats fixing the cause of the water as the owner's job, though owners may hire the restorer or other experts for it.