Soot on surfaces you never saw burn
Smoke follows air. It lands in closets, drawers and rooms on the other side of the house and etches into finishes if it sits.
24/7 emergency · Alderwood Manor, Washington
Fire & Smoke Damage
Fire damage does not always mean a total loss. Even when the structure survives, smoke travels through ductwork and stains every surface it touches. We secure the property, remove soot and odor, and bring the home back to pre-loss condition.
- On site in an hour or less
- IICRC certified crews
- Based in Alderwood Manor, Washington
- We bill your insurance direct
20+
Years restoring Puget Sound homes
< 60 min
Typical arrival, day or night
65+
Communities covered
24/7
Owner-answered phone line
01
Do not wait for insurance
You have full rights to stop the progression of water without an estimate. Waiting is what turns a claim into a fight.
02
5 days to mold
In the Northwest a wet structure will not dry on its own. Mold can start growing in as little as five days.
03
Secondary damage isn't covered
If drying isn't started promptly, carriers can deny the damage that follows. Speed protects your money.
Swipe for more →
What's included
Everything we bring to a job like yours.
- Emergency response and site safety from the first hour
- Soot, char and smoke residue removal
- Duct and HVAC smoke contamination treatment
- Thermal fogging and odor neutralization
- Content cleaning and pack-out coordination
- Rebuild coordination with trusted local general contractors
Know what you are looking at
What smoke does after the fire is out
Ray would rather talk you through it on the phone for free than have you wait a week and find out the hard way. Nothing below costs anything to ask about.
Odor that returns with the heat
When the furnace or a warm day hits, absorbed smoke off-gasses again. That is why odor work has to be structural, not cosmetic.
Yellowed or hazed windows and fixtures
Acidic residue keeps attacking metal, glass and grout for weeks. Timing is the difference between cleaning and replacing.
Water damage under the fire damage
Whatever the fire department used to save your house is now in your floors and walls. Almost every fire job is a drying job too.
Hour by hour
Exactly what happens after you hang up the phone.
No mystery, no waiting to hear back. This is the sequence on every fire & smoke damage job we run.
- Minute 0Ray answers, gets your address and starts toward you.
- Hour 1Site safety, power and structural hazards assessed. Board-up and tarping so the building is secure tonight.
- Hour 2Water from suppression extracted and drying equipment set before it becomes a mold claim.
- Day 1–2Room-by-room soot and residue documented and photographed for your carrier.
- Day 2–7Soot removal, HVAC and duct treatment, contents cleaning or pack-out coordination.
- Final phaseThermal fogging and odor neutralization, then rebuild coordination with local contractors we trust.
Fire & Smoke Damage? Ray can be there in under an hour.
Every hour standing water sits, the repair gets bigger. Call now, or start your request in 30 seconds.
On camera · real jobs
Don't take our word for it. Watch Ray work.
No stock footage and no actors — this is Ray on actual Puget Sound losses. Tap for sound on any clip.
Swipe for the next clip →
- Black water, burst pipes, mold — handled the same night, not next week
- Every reading and photo goes into the file for your insurance adjuster
- Ray answers his own phone and is usually on site inside the hour
Turn the sound on — it's the real job site.
Before & after
Two houses Ray was called into on their worst day.
Same homes, a week or two apart. No staging, no stock photography — just what a documented drying plan and a crew that shows up in the first hour actually produces.
7 days
water out to finished room
Lynnwood · supply line failure
Two inches of water on the floor Friday night. Family back in the room the next week.
A second-floor supply line let go while the homeowners were at dinner. Water came down through the ceiling and across the entire living room. When Ray walked in, the carpet was floating and the baseboards were already wicking.
- Truck-mount extraction started within 40 minutes of the call
- Ceiling opened only where readings demanded it — the rest dried in place
- Six air movers and two LGR dehumidifiers on a documented drying plan
- Daily moisture logs sent straight to the adjuster; claim approved without a fight
0
square feet unnecessarily gutted
Everett · long-term basement seepage
The basement nobody wanted to go into — cleared, sealed and handed back.
This one had been wet for months before anyone called. Microbial growth had spread across the framing and the smell hit you at the top of the stairs. Two other companies quoted a full gut.
- Containment and negative air before a single piece of material moved
- Antimicrobial treatment on every square inch of salvageable framing
- Non-salvageable porous material bagged and disposed of to IICRC standard
- Air quality and odor verified before the containment came down
Straight from Ray
Three things most homeowners find out too late.
Secure first, clean second
An open roof or door after a fire invites weather and theft. Board-up on day one protects your claim as much as your property.
Odor is not a spray
If a company only deodorizes the air, the smell will be back. Source removal and sealing come first — fogging is the last step, not the fix.
Contents matter more than people expect
What survives is usually decided in the first week. Early inventory and cleaning saves furniture, clothing and keepsakes that would otherwise be totaled.
Fire claims are documented room by room in Xactimate, with photographs behind every line item, so your adjuster is not guessing and neither are you.
(206) 856-3173The six-step process
Exactly what happens after you hang up the phone.
No mystery, no surprise invoice. This is the same sequence we have run on thousands of Puget Sound homes, using the latest equipment and IICRC-published standards.
- 01
You call Ray directly
No call center, no dispatch queue. The owner's cell rings, 24 hours a day.
- 02
Inspection & assessment
Infrared cameras and moisture meters find the water you cannot see — including behind walls and under floors.
- 03
Water extraction
High-powered commercial vacuums, or submersible pumps in extreme cases. The faster it's out, the less you lose.
- 04
Sanitize the area
Anti-microbial biocide applied to affected surfaces to stop bacteria and mold before they start.
- 05
Drying: air movement & dehumidification
Air movers, dehumidifiers and heat set to a real drying plan — not guesswork.
- 06
Monitoring until it's actually dry
Daily readings, documented for your insurance, until every material hits dry standard.
What is on the truck
The equipment that decides whether your floors get saved.
Trucks stay loaded so nothing has to be picked up on the way to you. This is what rolls up to a Alderwood Manor, Washington driveway at 3am.
Truck-mount extraction
Pulls standing water out at volume so drying can actually start on day one.
LGR dehumidifiers
Low grain refrigerant units pull moisture out of the air, not just move it around your framing.
Air movers
Placed to a plan and angle, so evaporation happens where the readings say the water is.
Infrared cameras
See temperature differences behind walls so we open only what has to be opened.
Penetrating moisture meters
Numbers instead of guesses — logged daily and sent to your adjuster.
Hardwood floor drying mats
Pull water up from underneath boards so floors can often be saved instead of replaced.
Negative air and containment
Keeps contamination and dust inside the work area and out of the rest of your home.
Air scrubbers with HEPA
Cleans the air your family is breathing while the work is happening.
Before we get there
Five things to do in the next five minutes.
Do what you safely can, and leave the rest to us. Nothing here is worth getting hurt over — Ray is already on the way.
- 01
Stop the water if you can do it safely
Main shutoff, appliance valve, or the toilet stop behind the base. If you cannot find it, call and we will talk you to it.
- 02
Kill power to wet rooms
Only from a dry spot at the panel. Never stand in water to reach a switch or breaker.
- 03
Lift what you can
Get furniture legs, rugs, electronics and boxes up off wet flooring. Photograph everything before you move it.
- 04
Do not start tearing out
Cutting drywall or pulling carpet before it is documented can cost you on the claim. Let us photograph and measure first.
- 05
Call Ray
(206) 856-3173. Any hour. He will tell you what is urgent and what can wait, even before anyone is dispatched.
Neighbors who called Ray
The reviews all say the same thing: he showed up.
5.0
Rated by Puget Sound homeowners
“Had a tree fall on my roof, nightmare situation but Ray helped out more than Allstate ever did!”
Daniel Grabstein
Seattle, WA · Google
“Our water heater let go at 11pm and Ray answered his own phone on the second ring. Crew was in the driveway inside the hour with extractors. He walked me through the insurance claim line by line and we were dry in five days.”
Megan Ellsworth
Lynnwood, WA · Google
“Supply line burst under the kitchen sink while we were out of town. Ray found water two rooms away with an infrared camera that nobody else would have caught. Saved us from a mold problem, no question.”
Marcus Whitfield
Bothell, WA · Google
“What I appreciated most was how little they tore out. Other companies wanted to gut the whole basement. Ray dried it in place, documented every reading, and the insurance adjuster accepted it without a fight.”
Grace Tanaka
Mill Creek, WA · Google
“Sewage backup in the downstairs bath — awful. They showed up in full gear, sealed it off, sanitized everything and the smell was completely gone. Ray checked in on us for a week after. Genuinely kind people.”
Alicia Moreno
Edmonds, WA · Google
“Christmas morning, dishwasher line split, water under the whole kitchen floor. Ray picked up on a holiday and was here in 45 minutes. Who does that? He never once talked about money until the claim was already approved.”
Brett Callahan
Everett, WA · Google
“Our crawl space had standing water for who knows how long. Ray crawled under there himself with a light, showed me photos of every joist, and explained what was salvageable. Zero pressure, zero upselling.”
Linda Nakamura
Shoreline, WA · Google
“Upstairs toilet overflowed into the ceiling below. They had containment up in twenty minutes and the drying equipment running before I finished making coffee. Daily readings emailed to me and to the adjuster.”
Diego Ramirez
Kirkland, WA · Google
“I am 71 and I was panicking. Ray talked me down on the phone, told me exactly which valve to shut off, and stayed on the line until he pulled into the driveway. He treated my house like it was his mother's.”
Carol Whitby
Mountlake Terrace, WA · Google
“Small kitchen fire, smoke through the entire house. The odor was gone completely — not covered up, gone. They cleaned the ducts, sealed what needed sealing, and coordinated the rebuild with a contractor they trusted.”
Renée Adjei
Bellevue, WA · Google
Swipe for more →
Talk to the owner, not a call center.
Ray answers this line himself, day or night. Call now, or start your request in 30 seconds.
Service area
Based in Alderwood Manor. Rolling across the whole Puget Sound.
From Stanwood to Federal Way, Camano Island to North Bend. If you are inside this footprint, we are typically at your door in under an hour.
Local restoration pages
Water damage in Alderwood Manor Water damage in Lynnwood Water damage in Edmonds Water damage in Mountlake Terrace Water damage in Brier Water damage in Bothell Water damage in Mill Creek Water damage in Everett Water damage in Mukilteo Water damage in Kenmore Water damage in Lake Forest Park Water damage in Shoreline Water damage in Seattle
Fire & Smoke Damage questions
The questions we get asked on this exact job.
If yours is not here, call Ray. He answers his own phone, 24 hours a day.
Not until the structure and air are cleared. Call us before you start moving anything — handling soot wrong can drive it permanently into finishes.
Yes. Emergency board-up and tarping are part of the first visit, 24 hours a day.
Yes, when residue is removed at the source and remaining surfaces are sealed. We do not hand a house back that still smells like the fire.
We restore, clean and deodorize, and coordinate rebuild work with general contractors we have worked beside for years so you are not managing five phone numbers.
Every hour costs money
Tell us what's wet. We'll be there before it gets worse.
Fill this out and we'll call you right back. If water is moving right now, skip the form — call Ray directly and he'll dispatch while you're still on the phone.
Open 24 hours — every day of the year · Alderwood Manor, Washington · 20+ years serving the Puget Sound
How long fire damage restoration takes, and the phases it moves through
There isn't one standard timeline for fire damage restoration. That spread is mapped during the assessment, at the start. The IICRC's S700 fire and smoke standard treats assessment as the step that sets the boundaries and intensity of the damage, and a restoration work plan is built from it.
The S700 standard lays out the work in phases, from assessment through a final evaluation, listed below. Putting the house back together is a separate stage, and it's the part insurance requires an estimate for.
Our technicians are IICRC certified. We answer the phone 24 hours a day, every day of the year. Before anything is moved, we photograph and measure. We'll tell you what to expect before you file anything.
If you're still sorting out what happened, start by photographing everything before you move it. When you want a walkthrough and a timeline for your own home, call (206) 856-3173.
- Assessment: the presence, intensity and boundaries of fire residue and odor are mapped, and a restoration work plan is written.
- HVAC and air systems: heating, ventilation and air ducts are assessed and addressed as part of the building.
- Odor management: fire and smoke odors are handled as a separate phase from surface cleaning.
- Post-restoration evaluation: the work is checked before the job is considered finished.
What fire damage restoration and smoke removal cost, and how our price is set
Your number comes from a written scope we build after we photograph and measure your home. We write that scope in Xactimate, the pricing software insurers use, and in most cases we bill your carrier directly instead of you.
Because we price in Xactimate, our scope follows the same structure your adjuster works from. Washington's Department of Labor & Industries also sets rules that help you check any contractor whose quote you are comparing, including a Verify a Contractor tool.
If you're ready to get a price, call (206) 856-3173. We answer 24 hours a day, every day of the year. You can also send details through our request page. We'll tell you what to expect before you file anything.
- Pricing method: our scope uses the same software and pricing structure your adjuster uses, so it holds up with adjusters instead of getting picked apart.
- Billing: in most losses we bill your insurance carrier directly rather than you.
- Insurance requires an estimate only for putting the house back together.
- Crew: IICRC certified technicians, each trained to a published standard, so the work is defensible to your carrier.
- Washington L&I requires contractors to be registered, bonded and insured, and their registration number must appear on estimates and bids.
- L&I requires a Model Disclosure Statement for residential jobs of $1,000 or more.
Need help now? Call (206) 856-3173, answered 24 hours a day, every day
We answer 24 hours a day, seven days a week, every day of the year, or you can send a request online. When you call, ask what timing to expect for your address.
The order is simple. We come out and assess your home first, then sit down with you and go through an estimate together. A figure only comes after we've seen the damage in person, and our technicians are IICRC certified.
You don't have to wait for your insurer before work begins. You have the right to start emergency mitigation before an adjuster calls you back, and we'll tell you what to expect before you file anything. We price the rebuild in Xactimate, the software adjusters use, and in most losses we bill your carrier directly instead of you.
If you're ready to hire, call (206) 856-3173 or request a quote online.
- Any hour, any day: call (206) 856-3173.
- Prefer not to call? Send a request online.
- While you wait: photograph everything before you move it.
- Emergency mitigation can start before your adjuster calls back.
- No price over the phone: we won't guess at a figure sight unseen.
- In most losses, we bill your insurance carrier directly.